Was gifted used Maschine and A49 for Christmas

Hollow
Hollow Member Posts: 3 Newcomer
in Maschine

My dad bought me a maschine studio and A49 keyboard from the pawn shop for Christmas. I always like to register my products so when I tried it said it was registered to someone else. I put in a support ticket but I haven't heard back yet. Is there anything else I can do? I already sent them the receipt and the serial numbers and images of both products

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  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,131 mod
    Answer ✓

    @Hollow There's not much more than can be done. I checked your request and it looks like you gave all the necessary infos. My colleagues should get back to you as soon as possible, our responses can be a little delayed during the holiday season but hopefully you'll be able to enjoy your product soon!

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,131 mod
    Answer ✓

    @Hollow There's not much more than can be done. I checked your request and it looks like you gave all the necessary infos. My colleagues should get back to you as soon as possible, our responses can be a little delayed during the holiday season but hopefully you'll be able to enjoy your product soon!

  • Hollow
    Hollow Member Posts: 3 Newcomer

    Ok cool thank you very much, I just wanted to make sure it was as easy and streamlined as possible for you all and clarify that I did everything right, happy holidays!

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