Failed to download the latest update

aVeryNormalWoodchuck

Hello! I'm completely stuck there, on mac mojave 10.14.6 (if it changes anything). I tried changing the proxies settings and yes, i'm connected to the internet.

Google is not helping either... Can one of you help ? Thank you !

Jeremy_NI

Hey, this looks like you are still using Native Access , please use the latest version: https://www.native-instruments.com/en/specials/native-access-2/

Waderman

Hi, since yesterday I have the same Issue on Windows 10.

I have set back windows to different recovery points without success.

Tried everything with Windows Bitdefender/Firewall etc. Same issue.

Will de/reinstall Native Access and will try the free Avira Antivirus that helped to set back proxy setting of ILOK where I had same connection issues as well.

Jeremy_NI

Hey, this looks like you are still using Native Access , please use the latest version: https://www.native-instruments.com/en/specials/native-access-2/

favoxv

Hey Thanks I came from Paquetes : Komplete Start : Exito | Komplete (native-instruments.com)

The download button is not up to date I hope someone will fix it

Also it doesn't say how to Komplete start in native access 2

Jeremy_NI

https://community.native-instruments.com/discussion/comment/53030#Comment_53030

It seems you already had requested it in 2020 and it's still showing on your account. It will not show as Komplete Start but as products to install.

Grog Dallery

https://community.native-instruments.com/discussion/comment/44952#Comment_44952

But Native access works with Mojave 10.15 at least, we are on 10.14.6 ((I have the same issues problem...)

And i am afraid of upgrading to 10.15....

thedeucecake

the answer SHOULD be "we abandoned everyone on Mojave and are forcing them to upgrade because we don't want to support them anymore." just trying to open native access and getting this same error has caused pandora's box to open and all of my gear and software that currently works perfectly fine MAY or MAY NOT work after NI has "implored" us to upgrade our OS. Another L from NI. Hugely frustrating.

Jeremy_NI

@thedeucecake There is a legacy version of Native Access for 10.14 that you can find here: Native Access Legacy Installers for Older Operating Systems

kbryarly

I have been trying to update several of my plugins via Native Access. (I am running current version: 3.5.2)

I am on an iMac running Monterey 12.6.8.

Can you help me? What can I do?

Carl K Robinson jr

Hello! For some reason I cannot download the latest update or original app I have for Native Acess app. It will now download and update. Can you send me a direct link to download the most compatible version to use fo MacOS Catalina 10.15.7 macbook pro 13 inch med 2012 laptop??

Rakan

I have the MacOS Catalina with the update 10.15.7 and still can't update.

Can you please support

Jeremy_NI

@Carl K Robinson jr @Rakan MacOS Catalina (10.15) is not supported on the current version of Native Access, you will need to use a legacy version of Native Access: Native Access Legacy Installers for Older Operating Systems

Kymeia

Looks like the legacy installers on the Legacy page are not downloadable any more. Can someone please upload a working version of NA for Mohave?

Jeremy_NI

@Kymeia Just checked the links again and they seem to work!

straylight001

https://community.native-instruments.com/discussion/comment/156630#Comment_156630

Actually, not really. The Legacy Native Access for Mavericks (10.9.5) also fails to update when launched, which prevents authorizing Komplete. I've reached out multiple times and have had no help. Native Access works with High Sierra for me and up (I use multiple OSes and Komplete 10 and 13), but not Mavericks.

Jeremy_NI

@straylight001 Someone should get back to you as soon as possible.