Unable to login in. Please restart your computer and try again. If the problem..." Native Access 2

Shawn Chan
Shawn Chan Member Posts: 2 Newcomer
edited October 2022 in Native Access

Hey all,

I can't login to my newly downloaded Native Access 2 after installing the app. Could anyone help me to troubleshoot this?

I am using macOS Big Sur 11.2.3 with Apple M1 Chip.

Thank you!

Screen Shot 2022-10-07 at 7.39.17 PM.png


Best Answer

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,275 admin

    Have you actually tried restarting your computer ?Are you using a VPN or Proxy ? Then please disable those and restart your computer.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,275 admin
    Answer ✓

    @Shawn Chan YOu never got back to us on that matter. We'll close the thread now. If you still need help, get in touch here: http://bit.ly/NIsupport_install

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