Dear NI,
No problem with the controller/software recognising this pedal. I configured it according to instructions in the article about sustain and half-damper sustain pedals:
https://support.native-instruments.com/hc/en-us/articles/115005166305-How-to-Configure-Sustain-Expression-Pedals-on-a-KOMPLETE-KONTROL-MK2-Keyboard.
(I've used Pedal A in my case but otherwise settings are identical)
Something changed and now when I use it with any of the NI piano plugins (Komplete 13 Ultimate), it defaults to functions other than sustain pedal. I don't know if I have somehow accidentally reassigned this midi function, or if something changed in an update (the issue started last year). Whatever it is โ I would be so grateful for a fix! I'm not midi savvy unfortunately, so me experimenting there is a bit like shooting in the dark.
Examples:
with The Grandeur & The Giant, the pedal defaults to adjust the tone knob of the piano (continuously)
with Alicia's Keys, it toggles the convolution reverb on and off
But with none of the pianos does it assign to work as a sustain pedal.
Thanks for reading!
Best wishes
Steve
p.s. Also should add I'm still running macos High Sierra 10.13.6 on an old but heavily upgraded iMac i7, and everything runs great.