Help with transferring Maschine Plus

Question

About a week ago I requested help from support to get a Maschine Plus transfer going. I bought the device second hand from Reverb, and already contacted the seller about this. He's unable to see Maschine Plus in his list of things to transfer. Just looking for a little guidance, or what have you, to get this started.

Ticket# 841526

VCLoki · Answer

Ok cool. I'll give it a few more days, then.

PoorFellow · Answer

https://community.native-instruments.com/discussion/51696/help-with-transferring-maschine-plus

Only NI Support can help you with that and as you have  discovered then there are delays on support at the moment.    Provided that you got a ticket confirmations then support ought to get back to you,  But at the moment then it appears as if NI Customer Care generally is asking for your patience.     But if you continue to not get any response then we can ask NI Customer Care to take a look at the delay…

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