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Product is missing from Komplete 15 Ulitmate

AL_Exec

Hi, i need help, Ozone 11 standard is missing from the Komplete 15 Ultimate Lib. I can not found it in Acces 2 or in the NI Account. I tryd to create a support tiket thought the help bot on the NI website, but it doesen´t work. What can it do to get support, or use Ozone 11 standard again?

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mykejb

Do you have "Show legacy versions" enabled in Native Access ?

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mykejb

Do you have "Show legacy versions" enabled in Native Access ?

PoorFellow

https://community.native-instruments.com/discussion/51468/product-is-missing-from-komplete-15-ulitmate

I tryd to create a support tiket thought the help bot on the NI website, but it doesen´t work.

What do you mean "it doesen´t work" ?

since functionality or lack of same could be a browser issue then also try another browser with no extensions and all cookies accepted (my suggestions for alternative browsers would be e.g. Firefox , Chrome , Vivaldi browser and Opera browser , depending on what you do not usually use)

The suggested browsers are what I expect will work if having never been installed before on the computer and then used as is with no extensions and all cookies accepted.

AL_Exec

Hello friends, omg mykejb your are the best :) The problem is solved, just hit the show legacy button and all works correct :). Thanks for help!

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