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Re-offer Despoke SSD drives for Komplete 26 Ultimate Collectors bundle

ARP

NI used to offer their Komplete bundles on a separate HD that would be shipped to you. They stopped doing that some time after Komplete 10 or later (I Don't remember). Unfortunately, now Komplete 26 Ultimate Collectors edition requires 1.6T to install. Those of us who are stuck with SLOW internet bandwidth are screwed. Let me explain…

A couple of years ago the city got Federal money to upgrade streets and sidewalks. Unfortunately, when they upgraded my neighborhood they damaged the internet cable feeding our neighborhood. The provider petitioned the city to bore under the street to replace the cable, but the city denied them. Now, every six months or so I lose my telephone access and internet as the line goes bad. My provider has since increased the internet speed overall, but it is not available to me because the line connection is so bad! I am stuck with a slow internet connection until I move!

If I were to try to download K26 Ultimate Collectors edition, it would take three months consuming my entire bandwidth to download, effectively shutting me down for those three months. If NI would offer the bespoke hard drive of old, I would upgrade in a heartbeat (maybe quicker), but unless that happens I will never upgrade my Native Instruments Komplete Ultimate Collection again.

Spitfire Audio offers their libraries in bespoke hard drives and I have purchased several high end libraries from them on HD. Too bad NI is losing out on potential sales!

Alan

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Comments

PK The DJ

Is there any reason why you can't download the content from another location? A friend, colleague, family member, your workplace, cafe, library?

Vocalpoint

Questions:

Is there any reason you need to install ALL 1.6TB all at once?
Considering the actual price of any SSD hard drives these days - would you be OK with a 200-400 extra charge to cover the cost of a 2TB SSD drive?

Respectfully - while I fully understand your issue - this really boils down to a choice you are choosing to make. You already know that your connection is compromised. You know the size of the product and the predicament you will immediately put yourself in - should you choose to purchase it.

Knowing all this - going in - why would it be Native Instruments responsibility to help you overcome a slow internet connection? They have no control over where you choose to live or which ISP you use.

You answered this question in your OP. There "used" to be a drive option and now there is not - most likely due to cost and the need for that this type of option would be exceedingly rare these days.

Do consider looking at this from the business side as well. With a company of this size (and one that just was rescued from financial purgatory) - they do not operate like you and me where we simply hit Amazon and order a shiny new SSD - 1 at a time.

When they did offer this service - it was primarily due to the fact that truly high speed internet (circa 2014-ish) was rare and this was the only way to get that content to users back then. I would also speculate that they probably needed to order a large block of drives to make this work at scale. This was super costly even back in the day. Cannot imagine what that would cost today.

While I get your comment on "sales" - I do not think losing a few folks (for reasons like this) as a potential customer is of any real concern in the overall aggregate. If you choose not to purchase due to this challenge - I believe NI would be OK with that at the end of the day.

If it were me - and my connection to the outside world was vitally important to me (as it is for practically everyone) - I would be less focused on what "they" can do for "me" and more focused on what "I" should do for "me" which is to get a new ISP or move somewhere that offers access to one.

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