Native Access thinks 201 products are NOT installed ... ??

eroxx
eroxx Member Posts: 3 Sine
edited August 2 in Native Access

hi! All of a sudden Native Access (both old version and new one) thinks that 201 of my products are not installed, even though they are. If I point each one individually to its library (which has never moved) it finds it, but is there anyway to get this to work all at once? So frustrating ... thanks!

Comments

  • eroxx
    eroxx Member Posts: 3 Sine

    Update: I installed a few of the libraries, and whereas it did not create a duplicate folder in the default library, it DID significantly lower my hard drive space, but I can't figure out where those files are?? UGH.

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 1,691 mod

    Hey @eroxx What is your operating system ? In Native Access 2 you should find the installation paths here:


  • eroxx
    eroxx Member Posts: 3 Sine

    Mac 12.4

    Yes, my point is that I have a TON of products showing up as NOT installed, even though they are. And I don't want to individually locate each one (there's over 180 that are showing up as not installed)

  • Jeremy_NI
    Jeremy_NI BerlinCustomer Care Posts: 1,691 mod

    Please make sure that Native Access 2 has Full Disk Access: How to Enable Full Disk Access on macOS

    Does that fix the issue ?

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