I just acquired Komplete 13 and every time I put the serial number appears the message "invalid serial" what should I do?
Start a support ticket to account registration here;
[https://support.native-instruments.com/hc/en-us/categories/360000053657-Account-Order]
Please help
Hey @CmBeatz81 , how did you acquire Komplete 13? Was it through an official dealer or a second hand purchase?
Our support will definitely be able to help on that.