How can I install Komplete 13 properly?

CmBeatz81

I just acquired Komplete 13 and every time I put the serial number appears the message "invalid serial" what should I do?

Brad Yost

Start a support ticket to account registration here;

[https://support.native-instruments.com/hc/en-us/categories/360000053657-Account-Order]

CmBeatz81

Please help

Brad Yost

Start a support ticket to account registration here;

[https://support.native-instruments.com/hc/en-us/categories/360000053657-Account-Order]

Nico_NI

Hey @CmBeatz81 , how did you acquire Komplete 13? Was it through an official dealer or a second hand purchase?

Our support will definitely be able to help on that.