Recently reinstalled win 10 and now trying to reinstall all my ni software. I have komplete 14 and use kontakt 7 but there is no kontakt 7 to be found in native access only kontakt 8 player.
Anyone had this happen or has any advice?
Vocalpoint is right, actually you helped me finding the Kontakt 7 on the "Show legacy versions" tab. Open Native Access → Click Library → Click "Show Legacy Versions" → Scroll down a bit, and you will find Kontakt 7.
Kontakt 7 Player is now retired. Kontakt 8 Player is current.
But if you have a licensed copy of K14 - Kontakt 7 Full will be listed.
VP
Wow, thanks for the snide comment insinuating that i'm using non licensed ni products.
Do you insult everyone who posts here?
Yes i own, and its shows on my ni account, a copy of komplete 14 standard, among a lot of other ni software and hardware.
None of which changes the fact that kontakt 7 does not show on my account.
Wow. You are really taking my comment way out of context. Was not insinuating anything at all - anything except to say that if you are licensed for K14 - you should be good to go. Possible to see a screen cap of your Native Access screen showing your product listing?
And is the “Legacy slider “ in the upper right of Native Access set to On?
I have komplete 14 and use kontakt 7 but there is no kontakt 7 to be found in native access only kontakt 8 player.
We could try to trouble shoot this but if Kontakt 7 is the only thing that you miss then it would be easier to suggest that you try to install manually first !
Please be sure that you have downloaded and are using latest version of Native Access for your OS (important , N.A. 2 is now only a name, present version number now is 3.21.0)
Otherwise the first check the Account downloads page if you have Kontakt 7 there , if you have then exit N.A. and download and install latest version of Kontakt 7 from there. (requires log-in to your account)
Alternatively then you can get KONTAKT 7.9.0 PC & Mac from here , it's not newest version but should get you started so that you can update via N.A. . In case of download problems then try logging in into Google first,if that doesn't help then copy the download to own Google drive before the download. The above ought to help you circumvent the download limit.
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Nobody here is accusing you of using unlicensed software.
If your problem persists then tell us and we will try to help further.
Hi there, I had the same exact problem and then noticed that there is now a "show legacy versions" button. Always the same *** with NI : a few time after you purchase a product, it turns "legacy".
It was also the legacy slider for me to show Kontak 7 again, thanx! I got 2 Comments here thoughtotally: 1: I can totaly see why @fed up with logins would react to @Vocalpoint like that. Yeah, you didn't insinuate anything, but honestly, it does come off like that, he specificly mentioned Kontakt 7, not the "player" version. We can all agree that it's to assume that all users would know that difference. 2: Why on earth would NI, by default hide "legacy versions"? I'd suggest doing it the other way round. It's frustrating enough if you have to emergency install everything over again to then "apparently" find out that vital products are missing would make stuff even more frustrating. Maybe just add in an extra row for "legacy" items so that at least users won't think they are missing stuff. Or make that legacy slider larger or more noticeable.
"Why on earth would NI, by default hide "legacy versions"
Because they are not current?
The overwhelming majority are have long since moved to Kontakt 8 now - and to be completely honest - Native Access is so clogged with so much "stuff" - any option to hide old stuff - is a bonus.
We have been calling for better "views" for a long while - but so far - no dice.
I somewhat agree. I can imagen that if you have multiple Kontakt versions, that it indeed clogs up the view
Well, when a new version is out, the previos one gets discontinued, it's not specific to NI. As frustrating it can be, we would appreciate if you could keep it civil, as mentioned in our Code of Conduct. Thank you.