I am planning to buy a used Maschine Jam from Guitar Center but they don't have the license transfer ID. Is there any other way I can receive the license needed for the MIDI controller?
Is there any other way I can receive the license needed for the MIDI controller?
N.I. Support (all) handles all questions regarding transfers and accounts.
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
.
yes , contact support via the main website through your ni account , start a chat with bot regarding licenses , ask to speak to a human representative , type a msg explaining the situation, include a photo of the serial number and a receipt from the store , they will sort it out from there , make sure you get a confirmation email with a ticket number , so you know it was logged properly.
