I’m using macOS Catalina 10.15 and, through Native Access (v 3.5.3—the last version for Catalina), I purchased Hammer & Waves. That worked perfectly: I received a license key, “installed” it, and then had access to the Hammer & Waves sounds in GarageBand via the Kontakt Player plug-in.
Now I tried to do the same with NOIRE, but it didn’t work. After purchase the package appeared in Native Access, but after installation it never showed up in the Kontakt Player (version 7 or earlier), not even under “Manage Libraries.” I repeated the whole process and also rebooted, but the result was the same.
I also never received a serial number or license file. I submitted a ticket through NI’s support system but haven’t received a reply, and the contact email only refers me back to the ticket system.
My first question is: does NOIRE for NI even ship with a serial number or license file? If yes, then that’s probably the issue. If not, it must be a technical problem. Either way, I’m hoping for your help.
