Cannot log into Native Access. Tried links and Everything.

I've had support tickets open for over a month. Agent never materializes on Chat Bot and Support usually takes a week between emails. I sent a zip file by using a tool and they sent me an email saying the item is deem solved but nothing about what I need to do to be able to use Native Access. I'm just trying to be a customer .

Find more posts tagged with

Native Access 2

Comments

Dong

Note: The products used to be under Izotope (Nectar, Ozone, etc.). Since all of that went to Native Instruments and bundled into Production Suite Pro, I have had to authorize each and every time I want to use them in existing mixes then all of the sudden I have to use Native Access and it does not allow me to log in. I uninstalled the former Isotope products hoping that would help so now I have no Ozone etc, and cannot reinstall. I'm screwed and support does not seem to be tending to issues and engineers do not even seem to be aware.

PoorFellow

https://community.native-instruments.com/discussion/47830/cannot-log-into-native-access-tried-links-and-everything

I sent a zip file by using a tool and they sent me an email saying the item is deem solved but nothing about what I need to do to be able to use Native Access. I'm just trying to be a customer .

Something clearly went haywire here.

I will call for @Jeremy_NI , to get him to please check what went wrong and then reopen your ticket. Jeremy_NI should hopefully arrive here Thursday.

Quick links

Unanswered questions