Cannot Access Support Request Form – Need Help with License Transfer

pepsi cola

Hello,
I cannot access the support request form on the NI website.
I need to transfer my Maschine MK3 including the Maschine 3 upgrade to the new owner, but the upgrade license is not transferring correctly.
Could NI staff please help me submit a support request or create a ticket on my behalf?

Thank you in advance.

Mert_NI

Hello pepsi cola, I checked the serial number and sent you an answer as a reply to your ticket. Can you please check your email address and reply to the latest message.

I hope this helps☺️