Good day! I purchased the Arturia MiniLab 3 and it comes with software from Native Instruments. I bought it in Moscow and can't select Russia, can you suggest how to solve this situation?
I don't think that you can add or activate any new products from Russia.
Quote Kaiwan_NI , June 2022 :
we have taken the decision to suspend all sales to Russia and Belarus in accordance with sanctions and in solidarity against the Russian government’s attack on Ukraine.
I'm sorry how this decision impacts you directly. You can of course still use our products but your access to our website is unfortunately restricted.
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Else then please contact N.I. Support (all) and ask for what is rules and possibilities if any !
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
