Ozone 10 not available after reinstall

Bonkerz

Hi, I have huge issue I am paying for subscription via izotopes sites with monthly payment.
After reinstalling all plugins and managing subscription again, I can no longer install products I payed subscription for. I also sent ticket to izotope and didn't had any respond.

I have managed to find old installers and everything worked until today. It says manage subscriptions? I have all activated and I have re-do subcription update.

I need izotope ozone 10, tonal balance pro and relay. These 3 plugins are not compatible with ozone 11 and new updates, and my old project files and templates I use in sound design and productions with my partner.

I also offered via ticket to buy ozone 10 and had no answer.

Here is proof I have payed subscription and that ozone 10 does not work. Also yes, I have both native access and izotope's product portal installed.

All rest of plugins work flawless.