Native Access 3.18 is constantly forcing me to relocate/repair libraries (Mac)

drumfish

Some answer might be with the name of the libraries.

For instance : Action Strings 1 & 2. Any of the two needs a relocate or reinstall.

Session Guitarist Strummed Acoustic 1 & 2. The same.

But this might not be the answer as the issue is still there.

mywordsaidmat

managed to get past the AI assistant and chat with Manny at NI, who suggested the following workaround whilst they work on a fix:

• every time the system is restarted or booted up, please check in NA if any libraries are listed as broken. The broken ones can be pointed to the correct location by selection "Repair" > "Relocate " and selecting the library folder

• if the free space on the system drive allows it,  the frequently required libraries could moved to the system drive (e.g. Macintosh HD > Users > Shared) because those paths should not be affected by this issue

• Once all of the paths are repaired creating a backup of the following folder can be helpful should the paths break again: Macintosh HD > Users > Shared > Native Instruments > installed_products

Instead of repairing the paths again the next time they are listed as broken simply overwrite the the existing "installed_products" folder with the one you backed up.

hope that works for you guys - don't shoot the messenger! I'm off to repair about forty libraries (hopefully for the last time!)

drumfish

https://community.native-instruments.com/discussion/comment/226383#Comment_226383

it's exactly what i've done but no success as it can be a different library each time. Few days ago it was 80 different libraries. Yesterday it was nearly 40. Today i just had to point the right path again. But the workaround that Manny @NI suggested didn't work for me.

drumfish

You see for instance today, Native Access shows no issue but when i ask to point the Path of any library, it goes to a different one with no error message.

Example : Show Installation Path > Audiomodern - Atom > …… it goes to > ToyBox - Atomic Pack.

I have nearly 8To of content … i'm not going to reinstall it all … i've gone trough the reinstall process anyway with no luck so …

andrew_a

I have the same issue, running Sonoma 14.7.2

alimu

https://community.native-instruments.com/discussion/comment/226383#Comment_226383

It happened to all of my libraries at this point, it's a different set of libraries that need repair each time, followed by a pointless update after relocation.

Interestingly though, my libraries appear mostly fine so far in Kontakt 5 and Kontakt 6, it seemingly only happens with Kontakt 7. So if this is the case for you, using the older Kontakt VSTs might be the way to go.

Ben Venesoen

Hi, I'm having the same issues. After having updated all my software to the latest version (OS 15.4.1, native Komplete 15, cubase 14 on MacBook Pro M3) every morning I have the same issue of random libraries being lost. Very frustrating on such a powerful and expensive system. Today's the first time I check this forum for these troubles. Thank god I'm not the only one and hopefully a solution is found soon.

Hywel

https://community.native-instruments.com/discussion/comment/226184#Comment_226184

Good grief @Keith Cocker that’s a shedload of external discs…