Komplete Select Voucher Code

rasg0s

Hello! I have a Komplete Select Voucher Code but when I add it on the purchase it says:

"The voucher code '***********' is not valid. Please check the voucher details, review the terms and conditions of the voucher or contact support for assistance."

I want to know what is the issue… Im following the steps I got with the code:

"How it works

1. Check the "Voucher Code" displayed below.

2. Choose your Komplete Select bundle* and redeem your voucher.

3. Create a new Native ID account or login with your existing account in the check out process.

4. Download Native Access where you can find and download your Komplete Select plugins.

5. Check your Komplete Select serial number in My Account.

6. Launch Native Access, select “Add Serial” and enter its serial number.

7. Install Komplete Kontrol software to set up your controller.

8. Install Kontakt Player to use your instruments."

Thanks!

PoorFellow

https://community.native-instruments.com/discussion/44756/komplete-select-voucher-code

If this is a voucher code that comes in an email after a N.I. hardware registration then if you have only the Komplete Select version of your choice in the cart and the Voucher Code still doesn't work then you need to contact N.I. Purchase Support.

On the other hand then if you got the code from third party then you might have to check out third party redeem instructions.

Also if you bought the keyboard with a software bundle like e.g. Komplete 15 Standard then please notice that you need to redeem the Komplete 15 Select of your choice first after registering the hardware before that you can register the Komplete 15 Standard..

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care