My Traktor Pro 3 kept crashing with no reason

Kyou
Kyou Member Posts: 11 Member

It has been a year since i began to use traktor s4 mk3 to do DJing. But now i am considering quit traktor: My TP3 kept crashing on my win11 system. Though I have reinstalled my system, the problem insists. The software even unable to run 10 minutes-meaning that i won't use it in any performance. I hope someone will tell me how to solve this, or i have to sell out my machine and software sooner or later.

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Best Answer

  • QWER2580
    QWER2580 Member Posts: 52 Helper
    Answer ✓

    Luckily, when it crashed a crashlog file was created and there's a link to it :)

    Did you provide your crashlog to the Native Instruments technical support?

Answers

  • QWER2580
    QWER2580 Member Posts: 52 Helper
    Answer ✓

    Luckily, when it crashed a crashlog file was created and there's a link to it :)

    Did you provide your crashlog to the Native Instruments technical support?

  • Kyou
    Kyou Member Posts: 11 Member

    Thanks for the reminder, I've tried but just find out that the support channel seems to be closed temporarily due to maintenance. I will provide the crashlog to NI later.

  • Kyou
    Kyou Member Posts: 11 Member

    BTW I just completed a performance with my old laptop running win10. No crashing but i still want to do DJing with my main computer...

  • QWER2580
    QWER2580 Member Posts: 52 Helper

    Glad to hear this! Hope you get it running stable on your main machine too :)

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