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I bought Kontakt 8, where do I download it?

Geky
Geky Member Posts: 8 Newcomer
edited April 2 in Native Access

hello everyone.

I just bought kontakt 8 and I can't install it, I installed native access but only kontakt player appears. No library appears, nothing. Where can I download kontakt 8 and how do I register?

Best Answer

  • Vocalpoint
    Vocalpoint Member Posts: 3,434 Expert
    Answer ✓

    Native Access handles everything. However - the version of Native Access you are using AND your OS in use matters as well.

    You need to using Native Access v3.17.0 (or higher).

    For OS - your Profile indicates Windows 10 - but be sure that should be Win 10 22H2.

    Finally - ensure you actually can see your Kontakt 8 Full License in your NI account by using the correct account credentials and log into your account via the Native Instruments website.

    If you see Kontakt 8 Full in your account - it should be in your Native Access view.

    AND - if you already had K8 Player installed - the actual "full" software is identical. I do not believe you have to reinstall or do anything. Native Access should simply "enable" your full license.

    As a test - just open K8 and confirm you still see the Player "banner" inside of it. "Full" does not have this banner. If you do see a banner - then you either are logged in the wrong account (in Native Access) or there is something else going on here.

    A screencap of what your Native Access "Library" window would be helpful.

    VP

Answers

  • Vocalpoint
    Vocalpoint Member Posts: 3,434 Expert
    Answer ✓

    Native Access handles everything. However - the version of Native Access you are using AND your OS in use matters as well.

    You need to using Native Access v3.17.0 (or higher).

    For OS - your Profile indicates Windows 10 - but be sure that should be Win 10 22H2.

    Finally - ensure you actually can see your Kontakt 8 Full License in your NI account by using the correct account credentials and log into your account via the Native Instruments website.

    If you see Kontakt 8 Full in your account - it should be in your Native Access view.

    AND - if you already had K8 Player installed - the actual "full" software is identical. I do not believe you have to reinstall or do anything. Native Access should simply "enable" your full license.

    As a test - just open K8 and confirm you still see the Player "banner" inside of it. "Full" does not have this banner. If you do see a banner - then you either are logged in the wrong account (in Native Access) or there is something else going on here.

    A screencap of what your Native Access "Library" window would be helpful.

    VP

  • PoorFellow
    PoorFellow Moderator Posts: 6,252 mod
    https://community.native-instruments.com/discussion/44086/i-bought-kontakt-8-where-do-i-download-it

    As already suggested by VocalPoint then make sure that you are logged into the correct account in the latest version of Native Access for your OS.

    You can check on the MY PRODUCTS, SERIALS, AND DOWNLOADS page which products are registered to your account. If you have a serial that is not registered then use in the Add Serial in the latest version of Native Access for your OS.

    If your Kontakt 8 is registered to your account and you are logged into correct account and it still does not show in Native Access then you can try the following Trouble shooter here : My Products Are Showing As DEMO in Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and Kontakt 8 product XML) then restart computer and log in again to see if that helps

  • Geky
    Geky Member Posts: 8 Newcomer
    edited April 2

    thanks for the answers, i solved it. i was not connected with native account access. i have other questions: 1. how can i set kontakt 8 to stay permanently in classic mode, when i open kontakt 8 i don't have to select the classic interface every time.2. how do i set the database in kontakt 8? i want to be able to upload the folder with my personal tools nki,nkm etc. and be able to search for them by name.

  • BIF
    BIF Member Posts: 1,100 Guru

    I can't read that. It says "i have other questions: 1." and that's all that shows. Please reformat and retry.

  • PoorFellow
    PoorFellow Moderator Posts: 6,252 mod
    https://community.native-instruments.com/discussion/comment/219616#Comment_219616

    Please reformat and retry.

    Done (doing it routinely)

  • Geky
    Geky Member Posts: 8 Newcomer 

    thank you, nice answer

                            
    
                        
          
                        
    
                
    
            
    
        
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