I don't see any KOMPLETE NOW library in Native Access.

hello, yesterday I bought the KOMPLETE NOW leadership. But no product from the package appears in Native Access, even if I add the serial key manually. But to be honest, KOMPLETE START appeared automatically when I purchased it, and I was able to install it right away.
Sorry for my bad english language.
Best Answers
-
That's a tad curious. If the products do not appear by the next 24 hours, I'd suggest to get in touch with our support so we can look into that.
You can contact our team here: https://bit.ly/n1install 👈
0 -
Sharing here as well troubleshooting steps from our support team that help solve the OP's issue:
Native Access Error Message: "Activation failed...Internal error during activation"
0
Answers
-
The old Native Access version doesn't support subscriptions. You may want to download the newer, recently released, Native Access 2 instead:
0 -
thank you for answer. Yes, I have Native Access 2 installed, still the packages/libraries do not show up
0 -
Not so clear here, does NONE of the Komplete Now products appear in your Native Access?
0 -
neither product will appear in Native access. but after adding the COMPLETE Start package which is free, all products were automatically displayed immediately. I created another account, and the same problem.
0 -
That's a tad curious. If the products do not appear by the next 24 hours, I'd suggest to get in touch with our support so we can look into that.
You can contact our team here: https://bit.ly/n1install 👈
0 -
Sharing here as well troubleshooting steps from our support team that help solve the OP's issue:
Native Access Error Message: "Activation failed...Internal error during activation"
0
Categories
- 4.7K All Categories
- 17 Welcome
- 221 Hangout
- 35 NI News
- 97 Tech Talks
- 417 Native Access
- 2.2K Komplete
- 242 Komplete General
- 469 Komplete Kontrol
- 838 Kontakt
- 238 Reaktor
- 72 Battery 4
- 138 Guitar Rig & FX
- 104 Massive X & Synths
- 80 Other Software & Hardware
- 1.1K Maschine
- 10 Sampling Room
- 1K Traktor
- 837 Traktor Software & Hardware