E-Voucher €99

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Fly
Fly Member Posts: 4 Newcomer
edited March 23 in Other Software & Hardware

Hello, with the purchase now of Kontakt 8 I would receive an E-Voucher of 99€. The question I ask is, can I use it to buy the CLAIRE instrument? Of course by paying the difference. I read in some forums that NI does not make this possible. In the specifications for using the voucher there are no incompatibilities with the purchase, Claire having the requirements for using the voucher. Could I have a definitive answer on this?

Thank you

______________________________________________

Note: Translated by mod (Sunborn), for this time only.
Please be advised that further posts in languages other than English, will be deleted instantly. Thank you

Best Answer

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,757 mod
    Answer ✓
    https://community.native-instruments.com/discussion/43657/e-voucher-99

    Native Instruments e-vouchers come with several important limitations and restrictions that users need to be aware of to ensure a smooth redemption process.

    Standard e-vouchers typically can not be applied to the following product categories:

    Updates, Upgrades, Crossgrades, Hardware products, NKS partner products, Subscriptions, Educational licenses, and products that are already offered as part of a special promotion or sale.

    So, if your CLAIRE instrument does not belong to one of the above mentioned categories then yes. you can use your voucher on it, and pay the difference (if any).

    Note: The best and faster way to know if your voucher is valid for a specific product is simply to follow the purchase procedure! Add your desired product to shopping card, go to pay and there, add your voucher. If it is accepted, go on. If not, then simply remove the product from the shopping list. 😉

Answers

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,757 mod
    edited March 23

    Hello

    Our community is available only in English, so please use English language only.

    Also, be advised that we retain the right to remove any posts in languages other than English.

    Thank you

    https://community.native-instruments.com/discussion/24/community-code-of-conduct-please-read-before-posting
  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,757 mod
    Answer ✓
    https://community.native-instruments.com/discussion/43657/e-voucher-99

    Native Instruments e-vouchers come with several important limitations and restrictions that users need to be aware of to ensure a smooth redemption process.

    Standard e-vouchers typically can not be applied to the following product categories:

    Updates, Upgrades, Crossgrades, Hardware products, NKS partner products, Subscriptions, Educational licenses, and products that are already offered as part of a special promotion or sale.

    So, if your CLAIRE instrument does not belong to one of the above mentioned categories then yes. you can use your voucher on it, and pay the difference (if any).

    Note: The best and faster way to know if your voucher is valid for a specific product is simply to follow the purchase procedure! Add your desired product to shopping card, go to pay and there, add your voucher. If it is accepted, go on. If not, then simply remove the product from the shopping list. 😉

  • Fly
    Fly Member Posts: 4 Newcomer

    It was enough to answer with a simple yes or no to the product. Instead, your product is a non-response. I repeat: Is the Claire product available for purchase with the voucher? Yes or no? Thank you for your response.

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