Your 25 € voucher

SY-79
SY-79 Member Posts: 1 Newcomer
in Other Software & Hardware

My voucher code 'Your 25 € voucher' isn't working. I'm getting always an error message. The fine print says that the voucher is valid for 6 months, and I received it in January when I purchased a Komplete Bundle. So the voucher can't be expired. And the product I want to buy costs 49€, and it’s not a product that is excluded from the discount. What am I doing wrong?

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 5,998 mod
    https://community.native-instruments.com/discussion/43307/your-25-voucher

    And the product I want to buy costs 49€, and it’s not a product that is excluded from the discount.

    What am I doing wrong?

    Would have been a lot easier to try to assess what is the problem if you had told what is the product that you are trying to buy. But the vouchers can not be used for anything that says NKS in top right of page (NKS partner) and can not be used for anything already discounted either. And not for updates , upgrades or bundles either. If you are sure that the product that you want to buy qualifies then be sure that it is the only product in cart at checkout. If that doesn't help either then contact N.I. Purchase Support .

    In case that you need guidance contacting support : Please read : how to get support !

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