How Do I Access my new NI ID since the Izotope merger?

blaqueopz

How Do I Access my new NI ID since the Izotope merger?

Mert_NI

https://community.native-instruments.com/discussion/43288/how-do-i-access-my-new-ni-id-since-the-izotope-merger

Hello blaqueopz,

We’re moving to a Native ID for signing into your iZotope account to streamline our customer account experience. This means fewer logins to deal with and better support for password managers. The consolidation of logins only affects how you sign into your iZotope account. You’ll always have access to your iZotope account information and history.
If you already have a Native ID:

• Sign in normally to your iZotope account and click Get my Native ID in the pop-up that appears
• Then click Sign in with existing Native ID

You can also unify your iZotope account with a Native ID by clicking Account Unification in your iZotope account overview.

If you’ve had trouble with password managers mixing up your iZotope and NI accounts, this change will resolve the issue and harmonize your credentials to a single login.

This step will eventually be required to sign into your iZotope account as part of our process to simplify logins across Native Instruments.

And, here are some FAQ's that can help you with the Native ID:

How do I create a Native ID?

Sign in normally to izotope.com and click Get my Native ID in the pop-up that appears. You can also go to your account overview section and click Account Unification.

What if I already have a Native ID?

Click Sign in with an existing Native ID during the account unification process and you will link your iZotope account to your existing Native ID account.

Is it required that I switch to a Native ID?

Eventually, yes. Right now you can still use your iZotope credentials to access your account, but you’ll be required to create a Native ID in the first half of 2025.



How do I sign into Product Portal after switching to Native ID? 

Click the blue ‘Take me to Native ID login’ at the bottom of the Product Portal sign in window (you may have to scroll down), then use your new Native ID to sign in as you regularly would.

If these did not help to find your Native ID, I would kindly advise you to reach out to our support team as some personal informations can be needed in the process. For that, can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that issue as soon as possible.

I hope this helps☺️

PoorFellow

https://community.native-instruments.com/discussion/43288/how-do-i-access-my-new-ni-id-since-the-izotope-merger

How Do I Access my new NI ID since the Izotope merger?

Please differentiate between company merger and account merger. Native Instruments may have acquired iZotope a while back but merging of customer accounts are a work in progress and while having progressed far then to my knowledge then customer accounts are not yet fully merged.

Also while accounts merging has come as far as offering a unification of login credentials then accounts are still not fully merged yet after that. Also with respect to unification of login credentials then it is the iZotope login credentials that is changed to be the same as the N.I. , not the other way around. Also then at least at the moment then the "unification of login credentials" ought not happen before you initiate the process yourself when asked to at iZotope log-in.

If you have any specific problems then be more specific as to what is the problem (don't post any personal information though)

Anyway then all account and log-in problems are taken care of by respectfully N.I. Account Support and iZotope Purchase & account support.

In case of log-in problems : then please notice the "Cannot log-in? Check out our : Account Login & Password Support" beneath the log-in on page.

In case that you need guidance contacting support : Please read : how to get support !

Jeremy_NI

@Mert_NI Is there anything you can share here?

Mert_NI

https://community.native-instruments.com/discussion/43288/how-do-i-access-my-new-ni-id-since-the-izotope-merger

Hello blaqueopz,

We’re moving to a Native ID for signing into your iZotope account to streamline our customer account experience. This means fewer logins to deal with and better support for password managers. The consolidation of logins only affects how you sign into your iZotope account. You’ll always have access to your iZotope account information and history.
If you already have a Native ID:

• Sign in normally to your iZotope account and click Get my Native ID in the pop-up that appears
• Then click Sign in with existing Native ID

You can also unify your iZotope account with a Native ID by clicking Account Unification in your iZotope account overview.

If you’ve had trouble with password managers mixing up your iZotope and NI accounts, this change will resolve the issue and harmonize your credentials to a single login.

This step will eventually be required to sign into your iZotope account as part of our process to simplify logins across Native Instruments.

And, here are some FAQ's that can help you with the Native ID:

How do I create a Native ID?

Sign in normally to izotope.com and click Get my Native ID in the pop-up that appears. You can also go to your account overview section and click Account Unification.

What if I already have a Native ID?

Click Sign in with an existing Native ID during the account unification process and you will link your iZotope account to your existing Native ID account.

Is it required that I switch to a Native ID?

Eventually, yes. Right now you can still use your iZotope credentials to access your account, but you’ll be required to create a Native ID in the first half of 2025.



How do I sign into Product Portal after switching to Native ID? 

Click the blue ‘Take me to Native ID login’ at the bottom of the Product Portal sign in window (you may have to scroll down), then use your new Native ID to sign in as you regularly would.

If these did not help to find your Native ID, I would kindly advise you to reach out to our support team as some personal informations can be needed in the process. For that, can you please create a support ticket or open a chat support using the link below:

https://bit.ly/NI_support_NA

So our team can help you further to solve that issue as soon as possible.

I hope this helps☺️