Is support down?

HULKG4 · February 25

I bought Sway for the MPC and I didn't receive an email conformation or code.

I've been with NI since Maschine 1 and this has never happen before.

Support is not working. I got thru but still no ticket or anything.

Any thoughts?

Jeremy_NI · February 25

My colleagues got back to you, your case has been forwraded to our hardware support, they'll get back to you as soon as possible.

mrnicetunes · February 25

i cannot either. its been days and no response

Jeremy_NI · February 25

I see 3 requests from you, my colleagues will get back to you as soon as possible.

Jeremy_NI · February 25

My colleagues got back to you, your case has been forwraded to our hardware support, they'll get back to you as soon as possible.

Best Answer