Is support down?

HULKG4 Member Posts: 10 Member

February 25 in Other Software & Hardware

I bought Sway for the MPC and I didn't receive an email conformation or code.

I've been with NI since Maschine 1 and this has never happen before.

Support is not working. I got thru but still no ticket or anything.

Any thoughts?

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Best Answer

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  Jeremy_NI Customer Care Posts: 13,833 mod

  February 25 Answer ✓

  https://community.native-instruments.com/discussion/comment/213179#Comment_213179

  My colleagues got back to you, your case has been forwraded to our hardware support, they'll get back to you as soon as possible.

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Answers

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  mrnicetunes Member Posts: 1 Newcomer

  February 25

  i cannot either. its been days and no response

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  Jeremy_NI Customer Care Posts: 13,833 mod

  February 25

  https://community.native-instruments.com/discussion/42850/is-support-down

  I see 3 requests from you, my colleagues will get back to you as soon as possible.

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  Jeremy_NI Customer Care Posts: 13,833 mod

  February 25 Answer ✓

  https://community.native-instruments.com/discussion/comment/213179#Comment_213179

  My colleagues got back to you, your case has been forwraded to our hardware support, they'll get back to you as soon as possible.

  0

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