wrong content location

my content location is set to ext drive but native access puts it in internal drive

also after install failure Guarneri violin I gave full access and tried to install and it tries to redownload the whole thing again

and it seems the whole file is gone from both discs

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mountain lion

the harddrive was accidentally renamed

Thank you

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mountain lion

and now it says it needs kontakt but I just installed two versions

PoorFellow

https://community.native-instruments.com/discussion/42541/wrong-content-location

my content location is set to ext drive but native access puts it in internal drive

This happens if you try to set an external location and the same time keep the original internal location , to avoid this from happening the rename the internal location directory e.g. from MyContentLocation to MyContentLocation_OLD. And after renaming the internal location then N.A. can no longer see it and you should be able to set to external drive.

You fail to mention even basic information such as computer type , exact OS version and Native Access version. However then your mountain lion user profile says 'mojave'. This is a problem in as much that that OS is no longer supported . Ref. : Compatibility of Native Instruments Products on mac OS . And alas then some downloads require a newer OS even to show in Native Access and some downloads require latest version of Native Access to show in Native Access or for the download to work correctly.

Native Access Legacy Installers for Older Operating Systems

Legacy Installers for Native Instruments Software Products

Kontakt (Player) Legacy Installers for Older Operating Systems

As for the Guarneri violin download then it has been impossible for me to determine what is the requirement of that specific sub product. But a general advice would be that you can try to install the download from the file in the download folder , or delete all content from the download destination folder and then try to download it again.

and now it says it needs kontakt but I just installed two versions

Your OS might not support the specific Kontakt version needed to use the downloaded library , Ref. : Compatibility of Native Instruments Products on mac OS . , Previous versions of recently updated Kontakt libraries / compatibility withK6 older libraries

Also standard Mac advice for your OS is this :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on mac OS and disks must be of correct format : Notes on Network Drives and Disk Formats

And if you use it then please check that iCloud Private Relay has been turned off :

Native Access Error Message: "Download failed" (macOS)

mountain lion

sorry I am on Mac mini m4 sequoia

PoorFellow

https://community.native-instruments.com/discussion/comment/211442#Comment_211442

Then this apply :

Be sure that you are using latest version of Native Access for your OS

And if you want to use libraries with Kontakt 6 : Previous versions of recently updated Kontakt libraries / compatibility with K6 older libraries

Have you done all the Mac users must do when using N.I. software ? :

ALL NI apps including NTKDaemon must have full disk access. : Howto Enable Full Disk Access on mac OS and disks must be of correct format : Notes on Network Drives and Disk Formats

Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

Also then do not use Clean My Mac.

And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

Jeremy_NI

https://community.native-instruments.com/discussion/42541/wrong-content-location

What is the format of the external hard drive? Can you post a screenshot of your installation location preferences in Native Access?

PoorFellow

@mountain lion , did you get this issue solved ? If so then how ?

mountain lion

i am struggling with this sometimes but i managed to install pre bass. I changed the old content folder names i gave full access and installed the correct version of kontakt. I thank you for all the help. If i have further issues i will be returning.

Thank you

mountain lion

Now native access says pre bass needs repair . I havent Done anything. ??? The ssd is always connected .

PoorFellow

https://community.native-instruments.com/discussion/comment/220211#Comment_220211

That ought not happen unless that you have been using CleanMyMac or something.

You should contact N.I. Native Access and Installation Support and maybe also refer to history in this thread.

In case that you need guidance contacting support : Please read : how to get support !

mountain lion

the harddrive was accidentally renamed

Thank you

PoorFellow

https://community.native-instruments.com/discussion/comment/220889#Comment_220889

the harddrive was accidentally renamed

Thank you for sharing the solution 🙂

@Jeremy_NI , one for your big notebook 🙂

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