Hey all when i reboot my PC and start Native Access it don remember anything i installed. when i then start Kontakt 8 all libraries are there and also Native Access now remembers what's installed?! how can i fix that annoying workaround?
thx Janosch
Make sure that you are an Admin on the computer and have sufficient access privileges on the computer
And that Windows is not blocking correct install :
Allow an app to access controlled folders
block third-party app installations in Windows 11/10 (for how to unblock)
1 : Are you using latest version of the Native Access for your OS ?
2 : Else try running Native Access as an Admin to see if that makes any difference.
3 : Else try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access
4 : If that doesn't work then try uninstalling Native Access and the NTKDaemon and also run the N.I. reg tool to remove any trace of both Native Access and the NTKDaemon
5 : Then reboot
6 : Then run installer of latest version of the Native Access for your OS as an Admin
7 : if that doesn't work then try step 2 and 3 again.
Also you might check this : Use the System File Checker tool to repair missing or corrupted system files
If the problem persists then please contact N.I. Native Access and Installation Support .
In case that you need guidance contacting support : Please read : how to get support !
