I’m setting up a new laptop. My MK three mini has a partial serial number. It is only missing the first two digits, but that is making it difficult for me to get machine going on my new laptop.
All such issues are handled exclusively by N.I. Account Support
Contact N.I. Account Support with proof of purchase and a picture of the serial on bottom of device and explain the situation
Quote Matt_NI : All you need to know about License Transfer
In case that you need guidance contacting support : Please read : how to get support !
Is this a new MK3 mini, or did you have it working on your old laptop?