help with transfer maschine mk3 to a friend

Good morning,

how to change the email address of the native account? I want to give my maschine mk3 and the maschine software to a friend.

I can't change the main account email.

THANKS

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Accepted answers

Jeremy_NI

Then please contact our support here: https://bit.ly/n1acc

PoorFellow

https://community.native-instruments.com/discussion/42179/help-with-tansfert

You make a new account for your friend using the email that you want to use then you transfer the product to your friend as you would had you sold the product to your friend.

Quote Matt_NI : All you need to know about License Transfer

Otherwise then All such issues are handled exclusively by N.I. Account Support

In case that you need guidance contacting support : Please read : how to get support !

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Jeremy_NI

Then please contact our support here: https://bit.ly/n1acc

PoorFellow

https://community.native-instruments.com/discussion/42179/help-with-tansfert

You make a new account for your friend using the email that you want to use then you transfer the product to your friend as you would had you sold the product to your friend.

Quote Matt_NI : All you need to know about License Transfer

Otherwise then All such issues are handled exclusively by N.I. Account Support

In case that you need guidance contacting support : Please read : how to get support !

steve2

thank you but I have the impression that we can transfer the license of a machine but not of the software....

Jeremy_NI

https://community.native-instruments.com/discussion/comment/209654#Comment_209654

The software attached to the hardware should be triggered automatically. If there is still any doubt, my colleagues will explain everything and will assist you.

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