transfer a serial number to new email

veredas27

hello, i have a problem with my old email so i canot open it, i want to install and register traktor pro 3 with my serial number in native access with a new gmail, can i do it?

thanks for all

lord-carlos

You need to contact support to transfer you old account to add new email.

https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support

lord-carlos

You need to contact support to transfer you old account to add new email.

https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support

PoorFellow

https://community.native-instruments.com/discussion/41700/transfer-a-serial-number-to-new-email

If you have already registered the serial in Native Access using another account that you have no longer access to then you will have to ask Account Support Check this article "I Have No Access to My User Account"

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care