Dead in the water here...

Hey all,

I purchased a USED unit and cannot find the original owner at all for a transfer. Some guy traded in the MASCHINE MIKRO MK3 and now it's mine.

HOWEVER…

That leaves me with NO working serial (already been registered) and no answer from NI in 2 weeks.

I'm about to drop a snail mail their way. Anyone else have luck with customer service? How do I use this unit now? Impossible? I have tried everything but this user group! Thanks in advance if you can help!

This unit sure does power up in a pretty way but I have NO SOFTWARE because of this serial # issue.

Thanks,

ThatOneDude88

Find more posts tagged with

Maschine Mikro MK3

Accepted answers

ALDREAD

https://community.native-instruments.com/discussion/41038/dead-in-the-water-here

support will sort it out , you’ll need to provide a photo of the receipt etc , they’re apparently very busy what with the holiday sales going on and maschine 3 being released.
you could purchase a maschine 3 license, that would get you up and running , I’m sure as your unit is second hand it will come with maschine 2 , so you’d get maschine 3 slightly cheaper, once maschine 2 is in your account
fyi you’ve posted in the wrong sub forum , try the maschine sub

ill tag an n.i employee see if they can help @Jeremy_NI

All comments

ALDREAD

https://community.native-instruments.com/discussion/41038/dead-in-the-water-here

ill tag an n.i employee see if they can help @Jeremy_NI

ThatOneDude88

Jeremy,

Thanks for the quick answer and letting me know just where to post on here. NooB!

THatOneDude88

ALDREAD

https://community.native-instruments.com/discussion/comment/202410#Comment_202410

no problem

Jeremy_NI

@ThatOneDude88 I didn't find any request from you in our system. Please contact our support here: https://bit.ly/n1acc

In case you need some help navigating our support: https://bit.ly/NI_Support_How

Quick links

Unanswered questions