Massive Demo Mode - NI Solution Not Working

Krobe

Hi

Massive is showing as demo mode in Native Access even though I have Komplete 15 Standard.

I have followed the 'My Products are Showing As DEMO in Native Access' walkthrough multiple times and this hasn't solved my problem.

Has anyone done anything different to get this to work?

Thanks for any advice.

PoorFellow

https://community.native-instruments.com/discussion/40832/massive-demo-mode-ni-solution-not-working

Thanks for any advice.

Provided that you are using Windows 10 as says your profile page , then :

Are you using latest version of Native Access for your OS ? If not then install that and then try uninstalling and re-installing the Massive app , (ref. : check the Fixing Software Update Installation Issues (Windows) and also use the reg tool)

and then maybe do the following Trouble shooter here again : My Products Are Showing As DEMO in Native Access , especially ' 2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and the Massive product XML) then restart computer and log in again to see if that helps

If problem persists then please contact N.I.Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

jaiT

Mac silicon? welcome to unhappy customers club! i have same issues

PoorFellow

https://community.native-instruments.com/discussion/40832/massive-demo-mode-ni-solution-not-working

Thanks for any advice.

Provided that you are using Windows 10 as says your profile page , then :

Are you using latest version of Native Access for your OS ? If not then install that and then try uninstalling and re-installing the Massive app , (ref. : check the Fixing Software Update Installation Issues (Windows) and also use the reg tool)

and then maybe do the following Trouble shooter here again : My Products Are Showing As DEMO in Native Access , especially ' 2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and the Massive product XML) then restart computer and log in again to see if that helps

If problem persists then please contact N.I.Native Access and Installation Support .

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care