N I and MAC M4 sequoia compatibility

Sorabella
Sorabella Member Posts: 2 Newcomer
edited December 2024 in Komplete General

Q: Translation inserted by Moderator (translation by DeepL)

Hello

I've just bought a Mac mini. I've connected to native access and the Mac doesn't recognise the plugins. I've installed rosetta and same problem. How can I get my Mac M4 to recognise the NI plugins?

Thanks in advance.

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Answers

  • PoorFellow
    PoorFellow Moderator Posts: 5,011 mod

    Use English !

    Have you done all the Mac users must do when using N.I. software ? :

    ALL NI apps including NTKDaemon must have full disk access. : How to Enable Full Disk Access on macOS and disks must be of correct format : Notes on Network Drives and Disk Formats

    Also then please check that iCloud Private Relay has been turned off : Native Access Error Message: "Download failed" (macOS)

    Also then do not use Clean My Mac.

    And quote Kymeia : if using Sequoia then N.I. apps must be added to the Local Network

  • mykejb
    mykejb Moderator Posts: 1,821 mod

    What do you mean by "doesn't recognise the plugins" exactly? Is there a problem installing the software? Does the software install but isn't visible as a plugin in your DAW? Which plugins are you having problems with? I have one of the new Mac Minis and everything installs and works ok so it should work for you.

  • Sorabella
    Sorabella Member Posts: 2 Newcomer
    edited December 2024

    ça me dit que mon produit est incompatible avec mon système.

    It tells me that my product is incompatible with my system.

  • mykejb
    mykejb Moderator Posts: 1,821 mod

    You're looking at the "Update" tab and it's showing that your products are up to date. Can you look at the Library tab as that will show you what products you have installed. What products are you expecting to see that you're purchased?

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,076 mod

    Also look in the available tab. In my experience that message is just a standard message and only really covers stuff that is no longer being updated by NI (ie discontinued products) but even though I too am on Sequoia I can see products that are already compatible (Maschine, 3, Kontakt etc) alongside products that are not yet (FM8, Battery 4 etc) - although I have those installed too so it will let you do that, and they also work fine for me.

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