Upgraded to Komplete 15 Collectors Edition 12/15 for $599. Then 12/16, price dropped to $479.20

Urko
Urko Member Posts: 2 Newcomer

Upgraded to Komplete 15 Collectors Edition from Ultimate on

12/15/24 for $599. Very next day 12/16/24, price dropped to $479.20

Is there any way I can get a refund of the difference or at least credit to buy additional software. I've created a support ticket in regards to this and I'm truly hoping NI would do the right thing by their customer.

Is there any way I can get a refund of the difference or at least credit to buy additional software. I've created a support ticket in regards to this and I'm truly hoping NI would do the right thing by their customer.

Comments

  • kilsythe
    kilsythe Member Posts: 2 Newcomer

    Same thing happened to me with ultimate 15, I also put in a ticket, I waited throughout the black friday/ cyber monday and then the holiday deals and no indication of the update ever going on sale so I bought it only to see it 20% less 2 days later, I'm not impressed

  • Urko
    Urko Member Posts: 2 Newcomer

    All taken care of. Ignore.

  • kilsythe
    kilsythe Member Posts: 2 Newcomer

    Glad to hear it's worked out for you, hopefully they will do the same for me

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