Traktor Pro 4 license didn't come with it.

Rherison Rzo

Hello, everyone.
I just bought a Z2 mixer and the Traktor Pro 4 license didn't come with it.
I know that Traktor 3 support has ended.

Do you know how to request a Traktor Pro 4 license?

lord-carlos

If you bought it new, you can try to contact support. https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support

But I don't think the Z2 officially comes with Traktor Pro 4.

Should work fine with tp3 though.

Sunborn

Traktor Pro 4 is included only in the new Z1 MK2, not in Z2.

https://www.native-instruments.com/en/products/traktor/dj-controllers/traktor-z1/

Pablo Sanabria

https://community.native-instruments.com/discussion/comment/196969#Comment_196969

Interesting answer, the question is how do you buy a TP3 license? I need it and it is impossible.

Sunborn

https://community.native-instruments.com/discussion/comment/197016#Comment_197016

Please check this thread, probably you will find what you are looking for.

Even if there is nothing right now, soon it will be

https://community.native-instruments.com/discussion/62/buy-sell-trade

Thales de Paula

From what I heard directly from support, it was!
If you have proof of purchase from a reseller dated after July 2024, you can contact our registration support to get a free upgrade to Pro 4.
This does not apply to a pre-owned purchase.
Best wishes!

maniacintosh81

Z2 is old. It was released in Traktor Pro 2 times. Not sure how long NI sold Z2 but AFAIR it was discontinued before Traktor Pro 3. Therefore I expect that your Z2 just comes with a Traktor Pro 2 licence - if the seller supplied a licence transfer ID.

It is safe to say: No Z2 includes a Traktor Pro 4 licence as long the seller doesn‘t sell it in a bundle with an upgrade.

To request a Traktor Pro 4 upgrade go to NI online store and buy an upgrade licence.