Hello, everyone. I just bought a Z2 mixer and the Traktor Pro 4 license didn't come with it. I know that Traktor 3 support has ended.
Do you know how to request a Traktor Pro 4 license?
If you bought it new, you can try to contact support. https://support.native-instruments.com/hc/en-us/articles/360014498698-How-to-contact-NI-Support
But I don't think the Z2 officially comes with Traktor Pro 4.
Should work fine with tp3 though.
Traktor Pro 4 is included only in the new Z1 MK2, not in Z2.
Interesting answer, the question is how do you buy a TP3 license? I need it and it is impossible.
Please check this thread, probably you will find what you are looking for.
Even if there is nothing right now, soon it will be
From what I heard directly from support, it was! If you have proof of purchase from a reseller dated after July 2024, you can contact our registration support to get a free upgrade to Pro 4. This does not apply to a pre-owned purchase. Best wishes!
Z2 is old. It was released in Traktor Pro 2 times. Not sure how long NI sold Z2 but AFAIR it was discontinued before Traktor Pro 3. Therefore I expect that your Z2 just comes with a Traktor Pro 2 licence - if the seller supplied a licence transfer ID.
It is safe to say: No Z2 includes a Traktor Pro 4 licence as long the seller doesn‘t sell it in a bundle with an upgrade.
To request a Traktor Pro 4 upgrade go to NI online store and buy an upgrade licence.