when activating the purchased new controller s4 mk3 the program traktor pro 4 did not appear

I bought a new controller s4 mk3, the seller promised that when I activate the controller, I will have the program traktor pro 4, I already had traktor pro 3 installed. When I activated the controller by serial number, the program traktor pro 4 did not appear. The seller does not get in touch!!! Tell me, can this be solved through support or not?

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Accepted answers

It's no problem.

It was the same at me.

Send the Support a message, with the bill and you get Pro4.

Have fun!!!

All comments

It's no problem.

It was the same at me.

Send the Support a message, with the bill and you get Pro4.

Have fun!!!

https://community.native-instruments.com/discussion/39734/when-activating-the-purchased-new-controller-s4-mk3-the-program-traktor-pro-4-did-not-appear

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