why has logic stopped recognizing the functions of the sequencer mode on my komplete kontrol a 49

oscar drums

hello community, i am new here, greetings. i have a komplete kontrol a 49- keyboard controller midi, but after various software updates,it stopped working partially in logic. more especifically, the secuencer mode, which allows basic functions such as recording, playing, n navigating the sequencer, has been completely disabled. i have tried everything, including formatting my computer n reinstalling everything from scratch to the latest versions, n the problem persist. it is as if logic no longer detects the controller when connected,except for basic midi functions.

Jeremy_NI

What's your operating system? Usually these steps can make it work again:

https://knowledge.apogeedigital.com/how-to-reset-logic-pro-trash-preferences

Also make sure to give full disk access to Logic and Komplete Kontrol: How to Enable Full Disk Access on macOS

ccjames

I have the same problem after the Logic update with my A61 controller. Tried a bunch of methods but still didn't resolve the issue. The keyboard is stuck in Midi mode. Please help!

Jeremy_NI

https://community.native-instruments.com/discussion/comment/196225#Comment_196225

Have you tried the steps just above your post?

What's your operative system? Are you on Sequoia (MacOs 15)? Then there's an extra step: TIP Sequoia adds an extra step when installing NI Hardware (Keyboards or Maschine) and Native Access

Also do you use CleanMyMac?

https://community.native-instruments.com/discussion/38631/clean-my-mac-causing-a-lot-of-issues-with-our-products-please-read