Traktor S4 Mk 3 Cue Issue

gpratola
gpratola Member Posts: 28 Member
in Traktor Software & Hardware

I have a practically new S4 mk3 controller
Macbook PRO M1 laptop
The problem is that after a while of using the SW the CUE button does not respond correctly
TRAKTOR PRO PLUS latest version
Anyone have had this happen?

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Comments

  • lord-carlos
    lord-carlos Member Posts: 3,589 Expert

    On all channels? Or a specific deck?

    And does it work again after you restart the software and is not now completely gone?

  • djvic91
    djvic91 Member Posts: 87 Helper

    mac os 15 M2 , i updated to os 15 sequoia while using traktor pro 3 and it started doing a lot of weird things. I'm back to pro4 and not getting the issues. also updated pro 4 to the latest version and it helped a great deal. i shouldn't have updated but mac made me to do a diagnostics on my computer

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,829 mod
    https://community.native-instruments.com/discussion/39101/traktor-s4-mk-3-cue-issue

    What is 'not properly'? After how long?

  • gpratola
    gpratola Member Posts: 28 Member

    It happens on both decks, after not long

  • Sûlherokhh
    Sûlherokhh Member, Traktor Mapping Mod Posts: 2,829 mod

    Once more:

    "The problem is that after a while of using the SW the CUE button does not respond correctly"

    How does the CUE button respond? What does 'not correctly' mean?

    And what's 'not long'?

  • gpratola
    gpratola Member Posts: 28 Member

    I mean the normal operation of the CUE
    when you press it and release it the track does not start (the button on the controller and on the program lights up but the track does not start when released)

  • gpratola
    gpratola Member Posts: 28 Member

    The problem is very similar to this one to be clear
    https://www.reddit.com/r/Beatmatch/comments/nkdmob/traktor_s4_mk_3_cue_issue_in_jog_mode/

  • Stevan
    Stevan Traktor Mapping Mod Posts: 2,043 mod

    Tried remapping it with a "new" CUE command inside the Controller Manager? What happens if you click on CUE in GUI (screen)?

  • Stevan
    Stevan Traktor Mapping Mod Posts: 2,043 mod

    Could be also the jog touch on issue.

  • gpratola
    gpratola Member Posts: 28 Member

    I've heard about this "jog touch on issue." problem, what do you mean? If I understand correctly from what I've read it seems like a problem that this controller has been carrying on for a long time from older versions, never solved by NI

  • gpratola
    gpratola Member Posts: 28 Member

    I think it's a native SW + HW problem between S4 and TP, related to JOG?

    Besides, it's a random problem, which occurs quite often

    I did another test and when it happens I find the same problem on another MIDI controller (Xone K2) connected in parallel for the occasion for the test
    In the past using a Pioneer XDJ this type of problem has never happened (it's a problem with the NI S4 controller)

    To solve it I have to disconnect and reconnect the S4 controller, really boring and annoying

    No problem with hot cues, these work well

    It's not about SNAP, Quantize, Latency (it has nothing to do with it, even changing these settings the problem remains)
    I find it crazy that NI has never found a solution to this serious problem!

  • lord-carlos
    lord-carlos Member Posts: 3,589 Expert
    https://community.native-instruments.com/discussion/comment/193783#Comment_193783

    Ah, that thread has a good explanation in the comments.

    I think I had it once or twice in the time I owned the s4mk3, though it was rare and slightly nudging one of the jogs resolved it for me. But I can see other hardware being more sensitive to it.

  • gpratola
    gpratola Member Posts: 28 Member

    I think it's a defect that happens randomly
    It's as if the track is not perfectly still or rather as if the Jog rotates slightly in TT mode even though it is in JOG mode, in this way the CUE is not taken

  • s4mk3
    s4mk3 Member Posts: 40 Helper

    Not sure if this helps ?

    Preferences > Transport

    Cue Play (cup) Mode Instant

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