Ozone 11 Advanced: you do not qualify for a cheaper crossgrade

KlausK
KlausK Member Posts: 1 Newcomer
in Other Software & Hardware

Hi there.

I wonder, why that is? Owner of Komplete from version 5 up to now Komplete Ultimate 13 and still I am not allowed to choose the crossgrade version?

Maybe someone here can enlighten me? Thank you!

Cheers, Klaus

ps: is there no german speaking forum around?

Answers

  • Vocalpoint
    Vocalpoint Member Posts: 2,320 Expert

    Klaus

    Gentle reminder that these forums are English only.

    And yes - there is something strange going on in the NI webshop as I am a Komplete 14 ULT license holder and I am seeing what you are seeing:

    image.png

    I am also being told I cannot get the crossgrade.

    I suspect this has something to do with the ongoing merge of NI and iZotope product lines but I would contact NI sales support on this.

    It does not look accurate at all.

    VP

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