DevineWavetable Synth and DevineAcid for Reaktor Blocks?

bravedog

So here is what else NI should change, in case they are reading this. It is understandable if Chat Support is dedicated to direct purchases, I do not blame the Chat Support agent who could really give me nothing by NI policy, but when a customer from for example the very popular pluginboutique or elsewhere must deal with another department there should be immediate email to the customer a ticket number whatever has been created. Not radio silence.

Second, if the bug and easy fix are as I suspect, this really should have been addressed years ago instead of making problems for customers in 2024, when 2 posters 2 years ago already on the NI .ens page of the DevineSynth mentioned this problem. OK, you don't support every ancient .ens file some eccentric made, but this is posts about an .ens file by the esteemed, the employed by you at the time Richard Devine. You knew it wasn't just one person but that it wasn't everybody expeiencing this problem: erroneous diagnoses of lack of Blocks registration, and that it began with this older well-constructed .ens file around the time User Accounts stopped listing Blocks as a separate activation if made as new purchase of Reaktor.

My 2 cents.