I have purchased the product a long while ago, and used a different email address for the activation. No longer remember that email address and I dont have access to it. I own as the first buyer of this device all papers, ie documentation that came with it.
I have a situation where I can't activate my Mikro MK3, and how can you help me please.
Please get in touch here: https://bit.ly/n1acc
This could help too: https://bit.ly/NI_Support_How
You'll probably need to contact NI Support for this to get resolution.
Hi Dios,
How to contact NI Support for this to get resolution, can you send me any hyperlink or email. Step by step please.
Any screenshot
Treat it like if you lost access to your account which you have ,
at the moment then on work days and in working hours then there ought to be chat support for account issues so if that is available then use chat bot (chat bot is on lower right side of page after login)
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
Also then the below might not be accurate any more but ought to give you an idea of how to handle it :
This is a matter for N.I.Account Support , you need to contact N.I.Account Support
Treat it like an account that you have no longer access to. Check this article "I Have No Access to My User Account" , so use the account created for communicating with us here in the forum.
Then : (You need to use browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)
Scroll down to bottom of page N.I.Account Support and log in
Then click the Contact support
Then again scroll down and click the Contact N.I. support that shows
Then yes , damn it ! , then you have to click the Contact N.I. support again
1: Do you need help with the activation or installation of a product?
NO
2: Is your question about License Transfers / 2nd hand purchases?
3: Do you have 2 NI accounts and want to merge them?
4: Are you experiencing problems with your email address or password for your NI account?
I have password issues
5
My password is invalid
6 If your password is invalid, please try the following
That Doesn't help
7 OK! Let's gather some information specific to your issue.
Describe your problem in ONE sentence , this is the opening of your ticket .
Hey
PoorFellow
Thank you so much for this steps ! Big love and all the best ;)
Thank you very much for the very kind expression of appreciation 🙂 I am glad if I were able to assist 🙂
Best wishes.
🤗😊 thanks ❤️
