Hi All
I recently purchased a Maschine MK3 via Amazon and registered this last week. However, I didn't get all the software and when I checked raised a support ticket with NI they said I had a refurbished Maschine. I have checked my order on Amazon and my invoice and they confirm this was sold as new. (The seller was not Amazon directly but a reputable third party music supplier).
I wanted to check whether anyone else has come across this issue?
I didn't register the Maschine immediately, so I am outside the refund window, but I have raised a question to the seller asking for a refund or replacement but I am just worried this will become a drawn out issue.
TIA