HELP WITH SECOND HAND PURCHASE AND ID TRANSFER

Darren Lodge

Hi

i recently purchased Maschine mk3 with a transfer token for complete 14, the ID transfer did not work and one of your support staff Julia had to fix it manually but give me a copy of complete 11 select instead, the original owner Ben asked me to get in touch because there seems to be some kind of mix up and there is no easy way to converse to get a token. why do you people make it so difficult to talk to support, the frustration is going to give me another stroke, email is [removed by Moderator]

kind regards Darren

PoorFellow

https://community.native-instruments.com/discussion/37837/help-with-second-hand-purchase-and-id-transfer

Account support (for license transfers,etc…) is now also available through the chat, the link to account support is here.

In case of you need further guidance : Howto contact NI Support

Page functionality or lack of same could be a browser issue then also try another browser with no extensions and all cookies accepted (my suggestions for alternative browsers would be e.g. Firefox, Chrome, Vivaldi browser and Opera browser ,depending on what you do not usually use)