Can't repair a product!
Hello,
unfortunately at the moment I can only access my iMac desktop as a guest. Some of the products on my Native Access need repair. When asked to relocate them, I choose their location and then I get a success message, however when I press Repair again it goes back to not working.
If anybody knows how to fix this I would appreciate it immensely.
Thanks!
Best Answer
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Hello masfusion,
According to the repair issue, can you please create a support ticket or open a chat support using this link below:
So our team can help you with this subject as soon as possible.
According to the Kontakt and Komplete Kontrol Crash issue, have you tried the steps in these Knowledge Base Articles below:
Please let us know.
I hope this helps☺️
0
Answers
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Hello massfusion, sorry for the issue.
Have you checked this Knowledge Base Article below:
Using the Repair / Relocate All Function in Native Access
Please let me know.
I hope this helps☺️
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Hello Mert,
Neither the repair nor the uninstall work.
In addition to that, Komplete Kontrol and Kontakt won't open and end up crashing.
Please advise.
Thanks.
0 -
Hello masfusion,
According to the repair issue, can you please create a support ticket or open a chat support using this link below:
So our team can help you with this subject as soon as possible.
According to the Kontakt and Komplete Kontrol Crash issue, have you tried the steps in these Knowledge Base Articles below:
Please let us know.
I hope this helps☺️
0
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