Cannot install Kontakt 7 on Windows 11 Pro.

Allen Constantine

Hello,

I recently wanted to reinstall Kontakt 7, but Native Access says it is installed correctly, but I can't even find the app in standalone, neither in my DAW.

Kontakt 6 player and Kontakt 8 Player install correctly though… What am I missing here?

Anyone please help! It is driving me insane for 3 hours…

Thank you so much!

PoorFellow

https://community.native-instruments.com/discussion/37219/cannot-install-kontakt-7-on-windows-11-pro

For starters then try the Fixing Software Update Installation Issues (Windows)

Be sure to be using latest version of Native Access for your OS

Else exit N.A.

then check in Windows apps to see if Kontakt 7 appears there , if it does then uninstall ,

then use the Reg tool again from above link to remove Kontakt 7 if there

then delete downloads from where you selected Downloads location in N.A.

then if there remove Kontakt 7 from C:\Users\Public\Documents\Native Instruments\installed_products

then if there remove Kontakt 7 folder from C:\Program Files\Common Files\Native Instruments\

then if there remove Kontakt 7 folder from C:\Program Files\Native Instruments\

then if there remove Kontakt 7 folder from C:\Users\[YOUR USER NAME]\AppData\Local

then if there remove Kontakt 7 folder from C:\Users\[YOUR USER NAME]\AppData\Local\Native Instruments

then if there remove Kontakt 7 from C:\Program Files\Common Files\Native Instruments\Service Center

then reboot computer and run Nativa Access as an Administrator and then try installing Kontakt 7 again.

Should your problem persist then please contact N.I. Native Access and Installation Support .

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in,then at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't,that ought to bring you on to either chat with human or open a ticket. There has been introduced chat support for Native Access assistance (at least daytime on normal work days)

(You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Please refer to the page : How to get in touch with our Customer Care

DunedinDragon

Select Installation Paths in Native Access and it will show you where it is.

Allen Constantine

I don't see that option, sadly. This is what I am looking at, although it says that it is installed, it isn't…

PoorFellow

https://community.native-instruments.com/discussion/37219/cannot-install-kontakt-7-on-windows-11-pro

For starters then try the Fixing Software Update Installation Issues (Windows)

Be sure to be using latest version of Native Access for your OS

Else exit N.A.

then check in Windows apps to see if Kontakt 7 appears there , if it does then uninstall ,

then use the Reg tool again from above link to remove Kontakt 7 if there

then delete downloads from where you selected Downloads location in N.A.

then if there remove Kontakt 7 from C:\Users\Public\Documents\Native Instruments\installed_products

then if there remove Kontakt 7 folder from C:\Program Files\Common Files\Native Instruments\

then if there remove Kontakt 7 folder from C:\Program Files\Native Instruments\

then if there remove Kontakt 7 folder from C:\Users\[YOUR USER NAME]\AppData\Local

then if there remove Kontakt 7 folder from C:\Users\[YOUR USER NAME]\AppData\Local\Native Instruments

then if there remove Kontakt 7 from C:\Program Files\Common Files\Native Instruments\Service Center

then reboot computer and run Nativa Access as an Administrator and then try installing Kontakt 7 again.

Should your problem persist then please contact N.I. Native Access and Installation Support .

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in,then at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't,that ought to bring you on to either chat with human or open a ticket. There has been introduced chat support for Native Access assistance (at least daytime on normal work days)

(You need to use a browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Please refer to the page : How to get in touch with our Customer Care

Allen Constantine

Thanks so much for this detailed comment! Appreciate it!

I have also performed a clean install of Windows so I guess everything will go smooth!