My computer is too old to install Native Access

sami

I have a late 2013 Macbook Pro that runs Traktor Pro 3 just fine. I just purchased the upgrade to Traktor 4 and am unable to install the newest version of Native Access, in order to install it because I'm still on Big Sur and OS version 12 is required. What can I do to get Traktor Pro 4 installed and if it's not possible, how do I go about getting a refund?

Jeremy_NI

@sami There are several Native Access legacy versions available, including one that works with BIg Sur: Native Access Legacy Installers for Older Operating Systems

Vocalpoint

https://community.native-instruments.com/discussion/34170/my-computer-is-too-old-to-install-native-access

You can try contacting Native Instruments account/sales support - there is always a chance they can get your sorted.

If you want to stick with NI for the future - it is time to consider a new machine. OS12 is now the new required OS level and it will just continue to move up over time.

VP

Heisenberg

If you know a bit about technology then you could update your MacBook yourself before you have to buy a new one:

https://dortania.github.io/OpenCore-Legacy-Patcher/

Maciej Repetowski

And perhaps read the system requirements of the software you are about to purchase before clicking “‘BUY IT” button?

Just a thought…

Kubrak

Maybe that oder Native Acces would do the trick. If that can be installed on your OS. But would TP4 run on your OS?

Vocalpoint

https://community.native-instruments.com/discussion/comment/169232#Comment_169232

It will not. Require Mac OS12 (or higher)…

VP

Kubrak

I meant if one may make it run on older OS version… It is often possible on Win to use NI SW on unsupported OS versions, but I guess on Mac it is harder or impossible…

Heisenberg

You can update old Mac versions yourself; all you need is some technical understanding and, of course, don't forget backups.

Jeremy_NI

@sami There are several Native Access legacy versions available, including one that works with BIg Sur: Native Access Legacy Installers for Older Operating Systems