Is there even a support department?

Cameron

How on earth do I request a support ticket for an issue or talk to a person about issues? The support link that I keep seeing takes you back to the main support page and that's it. Not very helpful and very frustrating when you don't have access to things you've paid a lot of money for.

Mert_NI

https://community.native-instruments.com/discussion/32545/is-there-even-a-support-department

Hello Cameron, yes as Sunborn said, please go to this link https://bit.ly/NI_support_NA and please request a chat support by clicking the chat icon on the right bottom of your page☺️

Sunborn

https://community.native-instruments.com/discussion/32545/is-there-even-a-support-department

You simply need to open the chat in the bottom-right of the page!
See how, here:

https://community.native-instruments.com/discussion/comment/161746#Comment_161746

Mert_NI

https://community.native-instruments.com/discussion/32545/is-there-even-a-support-department

Hello Cameron, yes as Sunborn said, please go to this link https://bit.ly/NI_support_NA and please request a chat support by clicking the chat icon on the right bottom of your page☺️