I mean, the discussion title says it all. I've purchased items that require Kontakt to access and I've had to wash my hands of it in trying to access them and take the monetary hit. Getting through to "customer support" is a joke, and even then, they put the onus on you the consumer for whatever the problem is, even though so many of the same issues are so common it's almost an inside joke.
Native Instruments, a once great company, now totally sucks. They're only good at plugging and successfully selling THEIR products when you're trying to navigate their convoluted and redundant third-party plugin services.
That's it. End of rant.
