Why is the Maschine 2 Software Not Recognizing My Maschine Studio Hardware..?

BlueGevity
BlueGevity Member Posts: 1 Newcomer
edited October 22 in Maschine

I was recently gifted my uncle's old Maschine Studio. ( Actually, it's like brand new since my uncle is a blind musician and gets free equipment to test out with his disability all the time; He barely used it..) I didn't want to bother him with trying to locate all the License ID stuff from YEARS ago, so I contacted support. They replied with advice that included me buying the actual Maschine 2 software; So I did.

I have installed it on my MacBook Pro ( Big Sur 11.7.0 ) via my Native Access. The software does not recognize the Maschine Studio, and all possible options for devices under the 'Controller' tab are greyed out, and the 'MIDI' section of 'Preferences' don't show a Maschine Studio under 'Devices' ( Only a box to select for 'Maschine 2 Virtual Input'…

The Maschine Studio hardware doesn't show any noticeable changes either. And I have already updated the firmware on the device..


Please assist! LOL I've been excited to finally use this thing…

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